Editing the Contact Section

Most CONTACT pages are configured to host information for a single location but may offer the option to add contact information for multiple locations. Whether your contact page lists one location or many, you will see the same fields (though they may be in different tabs).

Image of Contact Section fieldsSingle Location (alternative may be one "Contact Information" tab, rather than individual tabs for each contact information type)

The Contact Us section for single locations will either contain individual tabs for the Address, Hours, Map, Location Image, and Social Media links or have one tab called "Contact Information" to enter all the information.

 Image of contact location tab

Builds that allow for multiple  locations show a "Locations" tab to add more than one location and contact information appropriate for each.

Once you select the respective tab, you will see the fields to add or modify the fields listed below.

Image of business fields in contact section

-Address

Fields in this area that contain no information will not display, so consider every field as optional.

  • Telephone, Fax, and After Hours Telephone: Enter your phone number with area code. You can choose any format, but, for aesthetics, keep it consistent with any other phone/fax numbers added.
  • Address Line(s) 1-3: Enter your address in one row, two, or all three. They are broken up into three rows to manage the design space but also offer some flexibility.
  • Online Communication Options: Since adding your email address to a web page can become a source of regret once the spam-bots get you on their list, there are several alternatives.Image of link embed field
    1. Depending on your type of business, you may not need any kind of online communication options.
    2. Depending on your clientele/market, you may prefer to drive visitors to one of your social media pages to communicate with you online.
    3. If you don't have to worry about certain restrictions (such as HIPAA), feel free to contact me about adding a simple contact form to your website. Otherwise, we can discuss setting up HIPAA- (or otherwise-compliant email) through G-Suite for Business.
    4. If you want more than a simple contact form, we can do that!  Or, there are services out there that allow you to create your own secure forms and embed them or link to them from your website. For this alternative, you have the option to add the form embed code (will usually be a script that starts with <iframe and ends with /iframe> that the form service gives you to copy and paste) OR a link to where the form is hosted.
    • If you enter embed code, it will open in a modal/pop-up on your website.
    • If you enter a link, it will appear as a button on your website and open the form in a new window.

-Hours

This is set up as an format-capable content area so that you have more flexibility to add the hours (or special hours information) as needed.

-Map

The map feature is built to allow the map to scroll with the page until the user clicks within the map region. Once clicked, the map can be zoomed, and the Google links will work.

To get the correct map information for your location, follow these steps:

  1. Visit Google Maps and do a search for your address.
  2. When Maps opens to your address, select Share from the toolbar on the left side of the page (just beneath the location image).Image of share options from Google Maps
  3. A popup will open to allow you to Share or to Embed the map. Select the Embed tab. Then, select the Custom Size option from the size drop-down.
  4. The default width (usually 800) is fine. The important part is to set the height at 650.Image of Google's iframe creation options
  5. Copy the content of the field beneath the size boxes. This should begin with <iframe> and end with </iframe>. Then paste it into the Map field in the CMS.

-Location Images

  • Depending on your layout, your location images may span the width of the page or be contained within a smaller area of the Contact section. It is important to use images that are large enough to fill the image area.
  • If you have a "Location Image" tab that allows for only one location image (see below), you can disregard the remainder of these location image instructions. Image of field to add location image

If you have a more recent website build, then you will most likely have the option to add more than one location image. Image of grid showing multiple location image options

  • When adding one or more location image, you are able to add an image name and description that will appear with each image. This is useful for explaining what each picture shows and how it may be relevant to get to or recognize the location. If you have multiple locations, you may assign the location to which each image belongs.
  • If you have more than one location and do not assign the image to one of the locations, it will not appear in the Contact section at all.